Leadership Consultant & Certified Professional in Talent Development

Deanna Coffin

About Deanna Coffin

Building on 30+ years’ experience as a leader, executive consultant and global owner of Leadership & Talent Development programs for American Express, Deanna is now a leadership consultant. Deanna helps leaders and organizations apply an insightful, organized approach to Leadership & Talent Development, leveraging tools and assessments. She has been lauded for her ability to take ambiguous or convoluted ideas and objectives from stakeholders then apply creative, strategic thinking to develop structured, actionable plans and programs resulting in successful outcomes such as attaining an average 95 NPS and 83% in coaching improvement and programs. She was also a co-recipient of the 2018 Brandon Hall HCM Excellence Award in Learning Program Design Strategy for Global Development programs.

Deanna is passionate about taking assessment data then using it to spark “ah-ha” moments in Leaders, inspiring growth. Certified in the Emotional Quotient Inventory (EQ-i) in the early 2000s by Dr. Steven Stein, CEO of MHS International, Deanna implemented EQ-i Leadership Coaching programs for 900+ leaders at the American Express Operating Center in Ft. Lauderdale. She influenced Sr. Leadership to expand deployment of the EQ-I Leadership program across all US Operating Centers and to make it part of the Top Talent program. Based upon the success of these EQ-I programs, Deanna was asked to present in a number of global conferences and forums including the International Conference on Emotional Intelligence in both the US and the UK.

Based in sunny South Florida, Deanna has supported globally dispersed leadership teams virtually for 17+ years. In her personal life Deanna enjoys being an “Auntie” to her nephews, nieces and their friends, cheering them on in their athletic and musical endeavors!

Certifications include:

  • CPTD® Certified Professional in Talent Development, ATD
  • Certified in the EQ-i and EQ 360, MHS
  • Certified in the MBTI, Strong Interest Inventory, TK Conflict and other assessments