Master the 3 Cs — Competency, Caring and Consistent values
– Karen Dee

Good Boss Relationship
 

Relationships drive success and we know having strong relationships with colleagues, clients, strategic partners, and vendors is crucial, but what about the boss/direct report relationship?

Below is a basic list of elements required for healthy boss/direct reports relationships:

  • Mutual respect
  • 2 way feedback (give and receive, well intended, and meaningful)
  • Hold each other accountable
  • Clear expectations
  • Open lines of communication
  • Ability to have healthy conflict
  • Listen to understand
  • Trust one another
  • Desire to achieve mutual goals

Karen Dee, in a Forbes article, shares that leaders must invest the time to get to know each team member and that there are 3 C’s that create trusting relationships, grow productivity, and increase morale. They are:

  1. Competence
  2. Caring
  3. Consistent Values
Excerpts:

Competence
 
A leader must show that they are competent, can add value to their stakeholders, they possess the skills necessary to do the job, demonstrate competency for clear and sincere communication, hold people accountable, and manage conflict.

Caring
 
Team members need to know their leader truly cares about them, their family, their passions, and their career aspirations. The leader needs to know what motivates each person, shows appreciation for contributions, and is committed for each person’s professional growth.

Consistent Values

Leaders who are honest, respectful, dependable, and open-minded are easier to follow and more readily obtain buy-in. Listening intently and without judgment invites more trusting relationships, and when peers consistently observe core beliefs being applied for decision making, the relationship is strengthened.

Sincerely,
Mike and Jan
 
Leaders depend on strong working relationships with upper management, peers, and direct reports to succeed professionally. –Irene Zhang

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