Relationships Impact Feedback
Have you noticed that when you have a good relationship with someone, you’re more at ease delivering feedback? Good business relationships increase comfort levels, trust generally exists, collaboration increases, and opinions and differing perspectives are more likely to be listened to and acted upon.
When the relationship is lacking, there can be a sense of being judged, of being picked on, maybe even having feelings of shame or inadequacy instead of understanding that the feedback is well intended with the purpose to help with growth.
We encourage investing in enhanced relationships but don’t let that get in the way of providing feedback (or being receptive to receiving feedback).
Tips for giving feedback:
Make time
- Regardless how busy you are, create a feedback calendar and take it seriously!
- If you become aware of a “positive” or “negative” action, acknowledge it immediately
Make it honest and meaningful
- Be prepared to provide specifics about both negative and positive feedback
- Think in terms of praise and constructive criticism – both contribute to growth
Use goal tracking
- If you don’t know how to get started, review how the individual has helped (or hindered) the achievement of organizational or team goals
Discuss and document the top 3 strengths and 3 growth opportunities
- For the strengths, try to leverage them and keep them sharp
- For the growth opportunities, determine what actions can be implemented immediately, which require assistance (ex. Training/mentoring), and have a plan for tracking progress
Commit to supporting continual learning
- Review what in house programs are available
- Ensure your budget adequately includes development opportunities
- Investigate external training that can address your focus areas
Business relationships is the #1 skill for creating success in the workplace and it impacts how well feedback is received, delivered, and acted upon. Make both a priority!
Sincerely,
Mike and Jan
We all need people who will give us feedback. That’s how we improve.
–Bill Gates
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