21 Sep
Optimizing Virtual Engagement: Fostering Relationships and Trust Remotely

The business of business is relationships; the business of life is human connection.
—Robin Sharma

Peopletek Coaching
 
So many of us work virtually with most business interactions conducted via conferencing which is fine, but we lose the opportunity for the in person “coffee chats” which can create energy and fun in the workplace (while at the same time building relationships).

Don’t ignore the need for these relationships. They’re essential for building trust, for encouraging collaboration, for understanding differences, for allowing healthy conflict, for job retention, and for networking.  Bottom line, they’re required to be successful!

Chances are there will always be some virtual interactions, either with us working remotely, or engaging with colleagues that are offsite, and it’s important to build in some personal time. 

Assess what works best for your team. Examples:

1.    Encourage (mandate?) that everyone be on camera
2.    Start or end each meeting with personal chat time
             (ex.   Family/vacations/hobbies, etc)
3.    Allow family members or pets to be on camera for a portion of the call

Some other suggestions are to have coffee breaks online, hold an after-hour cocktail hour, start a book club with monthly meetings, watch a movie together, share wordle results (or other games), and play virtual games.  You could also have a monthly birthday club or create a WhatsApp group where team members could send personal updates, jokes, or interesting pictures.

These aren’t for everyone so feel your team out. What works best for them (and you)?

Also assess if budgets allow for a once or twice yearly in person get together.  It’s a great way to create upcoming goals and tasks and obtain buy-in, and it’s also a great for sharing progress against goals, for team members to determine best practices, and for celebrating successes.

Be intentional about keeping in touch with team members and clients and build it into your schedule. It’s all too easy to get bogged down with daily issues that prevent us from strengthening our virtual relationships.

Sincerely,

Mike and Jan

In teamwork, silence isn’t golden, it’s deadly.
—Mark Sanborn

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