Self-control, an essential quality for any leader and team if they are going to perform near to their capability. It is necessary that the leader demonstrates self-control if he expects his team to have self-control. Craig Impelman
How’s your self-control? When your “buttons” are being pushed can you immediately feel the discomfort? And, despite this ill feeling, do you have the ability to think calmly and respond appropriately? It’s not easy.
Having the skill to respond with purpose and remain composed is something that we as leaders need to strive for on a daily basis. We need to continually improve our communication, interactions and relationships with our staff, customers, and situations.
Our level of effectiveness is directly tied to self-control and being aware. We all have hot buttons and we all know individuals that seem to have a “gift” to light those buttons up. Some common items that lend themselves to control issues include:
- Inaccurate/incomplete information
- Not being informed of problems
- Lack of commitment or accountability
- Lack of effort and collaboration
When things happen that we didn’t expect, others are watching us to see how we respond. Once we lose our composure, the damage is done and may not be recovered from even when our composure is restored.
Highly effective leaders are in control of their emotions at all times. We may need to postpone a response, use the restroom, or take an “urgent” call allowing us time to regroup and regain our control.
Remaining calm under pressure takes work. What techniques do you use that enable you to be composed and in control? Let us know!
THIS WEEK’S QWIKTIP!