360° Conflict and Influence

Our behaviors impact how we address conflict and how (if) we influence others

Our next two behaviors that are evaluated in our COMPASS 360′ model are Conflict and Influence.

Life and growth include differing opinions, conflicting mindsets, and even opposing objectives. Those most influential in our lives (work and home), play a role and impact our behaviors.

The key CONFLICT behaviors include:

  • Shows empathy and listens to others during conflict
  • Challenges the group to address issues when there are strong disagreements
  • He or she promotes opportunities for improvement when there is conflict


With the balancing skills of:

  • Demonstrates Empathy
  • Facilitates Resolution
  • Identifies New Opportunities


For INFLUENCE, the behaviors include:

  • Influences others while being respectful, positive, and enthusiastic
  • Presents his/herself with confidence
  • Provides a calming influence in a heated situation


The balancing skills are:

  • Rallies with Enthusiasm
  • Shows Confidence
  • Maintains Composure


How do you think others would rate you? Do you address conflict as needed, with respect and a willingness to listen to opposing views? Would others consider you to be a calming and inspirational influence when decisions need to be made?

You won’t know unless you ask!

Conflict often arises from differing perspectives, with the opinions of others influencing the outcome.