Vice President Customer Solutions

Pat Pinera

About Pat Pinera

Pat Pinera brings a wide breadth of experience to her coaching and leadership. She works with leaders to design coaching programs and processes to maximize their leadership effectiveness and drive results for their teams and organizations. She trains, certifies and manages coaches/ facilitators for PeopleTek’s Leadership Journey and custom programs, as well as personally facilitating custom team and organizational development programs.Her values, life and corporate experience, together with her practical, down-to-earth approach and sense of humor make a winning combination for her clients. She has a tremendous track record of coaching individuals and teams to define where they are, where they want to be, and develop plans to close the gap.

Pat gained extensive leadership experience from her 28-year career with American Express. In addition to managing large, multi-million dollar departments, Pat was a Leadership Advisor, Chief Quality Officer, and Six Sigma Deployment Champion. She is an ICF Certified Coach (ACC) and has her MBA from Nova Southeastern University, as well as many instrument certifications.Pat has been married for over 35 years. She and her husband Robert have a wonderful son and daughter – both married to terrific individuals and five beautiful grandchildren.

We asked Pat about herself:

I find leadership development meaningful because it makes a difference in the lives of the people we serve, as well as those they touch. When we gain insights into our leadership behaviors it transforms us forever and makes us more successful in business and life. 

My strength as a coach is in helping leaders see and leverage their strengths and define the gaps in where their behavior or goals are, and where they want them to be. Through honest communication and feedback I can them help them create and execute a plan to close the gaps. My directness and humor help accomplish this in a way that’s comfortable. These strengths also help me serve my clients in identifying gaps and solutions for their businesses.

My favorite leadership quote is the question posed by Ken Blanchard, “Am I a serving leader or a selfserving leader?” I ask myself this question all the time as I seek to be a blessing to others.