{"id":12040,"date":"2020-06-25T19:01:57","date_gmt":"2020-06-25T23:01:57","guid":{"rendered":"https:\/\/peopletekcoaching.com\/staging\/?p=12040"},"modified":"2021-10-14T21:39:08","modified_gmt":"2021-10-14T21:39:08","slug":"12040-2","status":"publish","type":"post","link":"https:\/\/peopletekcoaching.com\/staging\/2020\/06\/25\/12040-2\/","title":{"rendered":"Conversations That Keep You Up"},"content":{"rendered":"

Your ability to speak up about issues that weigh you down is crucial to your success at work and life.\u2014Maggie Warrell<\/p><\/blockquote>\n

As leaders we need to excel in communication, and that includes having difficult conversations. Have you ever been in a situation where you know you need to address negative behaviors or missed deliverables, and you feel it will be so uncomfortable it actually impacts your ability to sleep? If yes, you\u2019re not alone.<\/p>\n

Conducting a difficult conversation is quite frankly, difficult. As a result, we frequently let it fall to the bottom of our “to do” list, which only makes the situation worse (and allows our own anxiety to grow!).<\/p>\n

Here are some tips:<\/p>\n

Be specific and objective about the behavior or\u00a0 situation you wish to discuss<\/strong><\/p>\n

Address the issue as soon as possible<\/strong><\/p>\n

Explain the impacts of the situation<\/strong>
\n1. Was there an impact to colleagues, business
\npartners, or clients? If yes, what?
\n2. Were any goals or desired results missed? Be
\nspecific.
\n3. Is this a one-time issue or a re-occurring
\nproblem?
\n4. Focus on the specific behavior\/issue, NOT the
\npersonality of the person<\/p>\n

Allow the person to share their perspective<\/strong>
\n1. Actively listen and respond to what is being
\ncommunicated
\n2. Offer suggestions, solutions or development
\nopportunities if applicable
\n3. Was it a simple and isolated mistake? Was there
\nill-intent?<\/p>\n

Avoid conducting the conversation in the midst of emotions and conflict<\/strong>
\n1. Deliver your message in a healthy, respectful
\nmanner
\n2. Stay focused and clearly state desired changes
\n3. Manage your emotions (remember, the delivery is
\nas important as the message!)<\/p>\n

Expect and plan for objections\/detours\/obstacles; restate your expectations<\/strong>
\n1. Stay focused on what needs to change and why
\n2. Are consequences appropriate?
\n3. Provide feedback; share that the bottom line is to
\nhelp the person be more effective, improve
\nperformance, relationships, etc<\/p>\n

After you conduct your conversation, remember to summarize your specific agreement<\/strong><\/em>, and if appropriate, schedule a follow-up session.<\/p>\n

What kinds of conversations keep you up at night? Make conducting them a priority!<\/strong><\/p>\n

Conversations create change . . .
\n\u2013Ellen Page<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Your ability to speak up about issues that weigh you down is crucial to your success at work and life.\u2014Maggie Warrell As leaders we need to excel in communication, and that includes having difficult conversations. Have you ever been in a situation where you know you need to address negative behaviors or missed deliverables, and you feel it will be so uncomfortable it actually impacts your ability to sleep? If[…]<\/p>\n","protected":false},"author":3,"featured_media":14078,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[44,7],"tags":[104],"class_list":["post-12040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","category-leadership","tag-communication"],"acf":[],"_links":{"self":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts\/12040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/comments?post=12040"}],"version-history":[{"count":0,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts\/12040\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/media\/14078"}],"wp:attachment":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/media?parent=12040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/categories?post=12040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/tags?post=12040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}