{"id":10376,"date":"2018-10-11T17:45:31","date_gmt":"2018-10-11T21:45:31","guid":{"rendered":"https:\/\/peopletekcoaching.com\/staging\/?p=10376"},"modified":"2021-10-14T21:38:43","modified_gmt":"2021-10-14T21:38:43","slug":"the-cost-of-conflict","status":"publish","type":"post","link":"https:\/\/peopletekcoaching.com\/staging\/2018\/10\/11\/the-cost-of-conflict\/","title":{"rendered":"The Cost Of Conflict"},"content":{"rendered":"<blockquote><p>The better team members engage, speak, listen, hear, interpret and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it.<br \/>\n&#8211;Craig Runde and Tim Flanagan<\/p><\/blockquote>\n<p><strong>We\u2019re at it again, that is, sharing information about conflict, and the newly published costs for conflict in the workplace.<\/strong><\/p>\n<p>Based on results published by the <em>Washington Business Journal<\/em>,<strong> the typical manager spends 25 &#8211; 40% of his or her time dealing with workplace conflict. That equates to 1-2 days every workweek! <\/strong><\/p>\n<p>And, the Cost of Workplace Conflict in the U.S. is estimated at <strong>$359 Billion annually<\/strong> (2.8 hours per week @ $17.95 per hour).<\/p>\n<p>Do you find this as staggering as we do? We\u2019ve all experienced conflict in the workplace, and some of us are better at managing it than others, but it looks like it\u2019s time we all make addressing conflict a priority.<\/p>\n<p>According to authors Karl A. Slaikeu, Ralph H. Hasson, <em>managing conflict is the largest reducible cost in many businesses<\/em>, and the most common disruptive behaviors associated with workplace conflict include:<\/p>\n<ul>\n<li>Being dismissive<\/li>\n<li>Finger-pointing<\/li>\n<li>Arguing<\/li>\n<li>Not listening<\/li>\n<li>Being sarcastic<\/li>\n<li>Belittling<\/li>\n<li>Gossiping<\/li>\n<li>Caving in<\/li>\n<li>Being disrespectful<\/li>\n<li>Complaining about someone<\/li>\n<\/ul>\n<p>It\u2019s up to us as leaders to understand how we respond to conflict. We need to increase our awareness of not only our own conflict behaviors, but also those of our colleagues. And lastly, we need to recognize destructive responses and replace them with productive ones.<\/p>\n<p>How well do you manage workplace conflict?\u00a0 We can help!<\/p>\n<blockquote><p>If we manage conflict constructively, we harness its energy for creativity and development.<br \/>\nKenneth Kaye<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>The better team members engage, speak, listen, hear, interpret and respond constructively, the more likely their teams are to leverage conflict rather than be leveled by it. &#8211;Craig Runde and Tim Flanagan We\u2019re at it again, that is, sharing information about conflict, and the newly published costs for conflict in the workplace. Based on results published by the Washington Business Journal, the typical manager spends 25 &#8211; 40% of his[&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":""},"categories":[41],"tags":[63,76,37],"class_list":["post-10376","post","type-post","status-publish","format-standard","hentry","category-interpersonal-skills","tag-behaviors","tag-conflict","tag-team-building"],"acf":[],"_links":{"self":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts\/10376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/comments?post=10376"}],"version-history":[{"count":0,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/posts\/10376\/revisions"}],"wp:attachment":[{"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/media?parent=10376"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/categories?post=10376"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/peopletekcoaching.com\/staging\/wp-json\/wp\/v2\/tags?post=10376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}