Are you familiar with Patrick Lencioni’s model of The Five Dysfunctions of a Team? In his model he identifies the following 5 components that prevent team effectiveness. They are:
  • Absence of Trust
  • Fear of Conflict
  • Lack Of Commitment
  • Avoidance of Accountability
  • Inattention to Results

He has recently republished The Five Temptations of a CEO which discusses behaviors (or temptations) that leaders often experience which impact relationships and results:

Status Over Results
To address this: focus on your goals and the results, document and share both, and assess if you’ve been truly successful

Popularity Over Accountability
To address this: hold people accountable, confront direct reports immediately about behavior and performance issues, and ensure you communicate clear expectations

Certainty Over Clarity
To address this: make deadlines known and apply critical thinking skills when a decision has to be made, especially when information may be lacking

Harmony Over Conflict
To address this: ensure you have a culture of productive conflict, encourage differing opinions and perspectives, and allow passionate, yet healthy, discussions to occur

Invulnerability Over Trust
To address this: focus on creating strong relationships and acknowledge when you err or make a mistake and allow direct reports (and colleagues) to see your human side

Lencioni’s recap:
Trust let’s healthy conflict occur > conflict leads to clarity > clarity allows accountability > accountability ensures results

Are there any behaviors you could change to make you a more effective leader, obtain desired results, and build strong and lasting relationships?

Sincerely,

Mike and Jan

The greatest challenge of being a CEO, or any leader for that matter, is to avoid getting trapped by the daily complexities and details of our business. –Patrick Lencioni