Have you read or thought about “quality leadership”? A good starting point is to think about when others want to model the behaviors we exemplify. It’s when building strong relationships is a priority, and when our interactions are inspiring and motivating. It also includes being genuine, truly listening and acknowledging what others have to say (not necessarily agreeing with them), but being truly open to opposing or alternate ideas. Also included is making timely decisions and addressing ineffective or de-stabilizing behaviors and actions, as well as being a strong communicator. Clear and consistent updates must be provided and include the what, why, who, and how when change is occurring. When impacts are shared with the anticipated benefits, the change is more likely to be accepted and even supported. Another part of Quality Leadership is ensuring goals and measures are documented and are clear, that they’re actionable, that they can be measured and reviewed monthly, and that each person understands how they personally can support them. What leaders do you consider to be “quality leaders”? Chances are you trust them, enjoy being around them, want to help them meet goals and grow careers, and that you find them influential. If none come to mind, think about what you’ve observed leaders doing that you feel did not serve them or others well, and take measures to not repeat their style. Are you a quality leader that is known for your integrity, for fostering trusting relationships, and for making others feel valued? We hope so! Sincerely, |
The quality of a leader is reflected in the standards they set for themselves.
–Ray Kroc
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