Get The Competitive Advantage

Take care of your employees and they’ll take care of your business. It’s as simple as that. Healthy, engaged employees are your top competitive advantage.”
– Richard Branson

Billionaire Richard Branson doesn’t believe clients come first. He believes that employees come first, and the natural byproduct is that employees will take better care of the customers. It may seem counter intuitive to some business practices, but you can’t argue with his success.

A great mark of leadership is caring about your employees. An employee who knows their manager truly knows them and fights for them will look out for the interest of the organization. It’s a win-win.

Relationships take work. As you put effort into building relationships, you will often see better results from your team.

5 Ways to Grow Workplace Relationships:

  1. Spent time individually with team members. Taking a few minutes out of your busy day to talk to employees is always a great investment.
  2. Ask quality questions and listen closely as they answer. Everyone wants to be known and heard.
  3. Seek feedback. Oftentimes, employees can see things you can’t. Trust their opinions and watch your business grow!
  4. Fight for them. Look at your processes from the perspective of your team members. What small (or big!) changes can you make to improve the overall morale?
  5. Develop your communication skills. Every leader has blind spots and can be perceived differently than they intend to. Investing in yourself in this way will pay huge dividends, both immediately and for years to come.

When you take the time to build relationships, everyone benefits. People want to know you care about them personally. When this happens, the workplace is a better place to be. Clients are happier. Business grows. Richard Branson is surely proof of this!

Take good care of your employees, and they’ll take good care of your customers, and the customers will come back. – J.W. Marriott

Influence Your Workplace

“People may hear your words, but they feel your attitude.”
– John Maxwell

Think of the best co-worker you’ve ever had. The one who everyone spoke well of and enjoyed working with. The one who made you smile when they walked into the room. The one whose influence you remember all of these years later because they were just that great.

What qualities did this person embody? Was he the most qualified? Was she the most well educated? Had he been there the longest? Did she know the product better than everyone? Maybe, but maybe not.

No one usually remembers those things, but we never forget the person with the contagious attitude. The person with the most influence isn’t necessarily the most chipper person, but it’s the one who has the “can do” spirit. Menial tasks aren’t below them, and challenging projects are done without complaining.

Your attitude matters more than the words you speak. To be a leader worth following, consider how you come across to others. Your body language, tone of voice, and visual engagement are more influential than the actual words you say.

When completing a task or working on a team project today, think about what your attitude is contributing to the work place. Are others happy to work with you? Or does your negativity bring down the mood?

Become the co-worker who is long remembered for making the organization a better place to be!

“Leaders become great, not because of their power, but because of their ability to empower others.” – John Maxwell