Contact: Suzanne D. Van Hove, Ed.D., FSM
Email: [email protected]

The priSM Institute® adds new courses
Welcome PeopleTek Coaching!

The priSM Institute® is pleased to announce the addition of several new courses to the certification scheme. The courses from PeopleTek Coaching include:
• The Leadership Journey
• Transforming Leadership Skills Workshop for IT Professionals
• Communication and Listening Workshop
• Journey through Change Workshop (simulation)

These courses directly support and enhance the ‘people’ emphasis within the design aspects of Service Management delivery – an area that is crucial to the success of any Service Management initiative.

“It is exciting and gratifying to see the industry embrace and get involved with the priSM® credential” says Jay Stuart, president of the Global priSM Institute. “The mission of The priSM® Institute is to promote professional recognition of Service Management professionals based on their experience, educational achievements and professional activities. The goal of priSM® is to support and guide the Service Management professional to continually strengthen each Service Management element – people, process, products, and partners. The PeopleTek portfolio is a welcome addition.”

“PeopleTek Coaching is delighted that priSM has recognized the quality and value of PeopleTek Coaching workshops for its members,” said Michael Kublin, president of PeopleTek Coaching. “Our workshops will provide priSM members with the ability to increase their individual and team performance, communication skills, and flexibility and resiliency in a changing market. These workshops represent some of the top programs utilized by many global leaders.”

Since its launch as a pilot program in February of 2010, the value of the priSM® credential has consistently increased in the United States and, with the continued rollout, across the globe. As the program operationalizes across the world, increasing numbers of practitioners and organizations are embracing the program. As our program continues to expand, we continue to look for benefits for our credential holders and support the ongoing maturity of IT Service Management.

About The priSM Institute®

The priSM Institute® owns and manages the professional credentialing program for IT Service Management (ITSM) professionals. The program defines a measurable framework based on one’s achievements in practical application, professional contributions, and education. priSM® defines a structured path for continuing professional growth while maintaining a registry for professionals to track and reference their continued good standing.

About PeopleTek Coaching

PeopleTek Coaching provides leadership training to organizations, teams and individuals to help them uncover hidden opportunities and to remove the invisible barriers holding them back from peak performance. Since 1992, PeopleTek has worked with enterprises as well as mid-sized companies to provide them with the insights and realizations that their people leverage their entire career.