"Lack of Leadership. IT Leadership requires excellence in three key areas: Technology, Business, and People. If the leadership is missing any of the three components you are doomed." – 10 Reasons for IT Failure, ZDNET
PeopleTek’s Transforming IT Leadership Program
The quote indicates how vital the people component is to the success of a project. Frequently, training is focused on the process and the technology but not on the people. The people component is critical to ensuring buy-in from the user community that contributes to a clear set of requirements that will ultimately be accepted. A core challenge in managing IT projects rises from the difference between working with technology and people. Where the technology is very precise and well defined, interactions with people are subject to interpretation and can lack clarity. As a consequence, it is imperative to know how to communicate and listen well to people who have vastly different communication styles. People need to feel involved from start to finish and need to feel that their opinions are heard.
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This workshop is focused on ensuring successful IT implementations by training participants how to successfully manage the human dimension of IT projects. This involves an in-depth exploration of the role of people in a successful project implementation. Given a user community comprised of individuals with different communication styles and corporate backgrounds, the workshop will also focus on the underpinnings of successful communication styles and listening techniques that increase the likelihood of successful communications. To round out the workshop, the following areas will be studied in depth:
- managing change
- listening and communication
- project management
- handling conflict
Bottom Line Benefits
- significantly increased success rate of project on-time delivery and on budget delivery
- development of precise requirements that precisely meet the needs of the user community
- buy-in from the user community resulting in higher rates of acceptance
- drastically reduced incidence of mission creep
Logistics
- on-site, two days
- virtual sessions, four days
Continuing Education credits:
- 6 priSM CPD credits
- PSM level, one point
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