As PeopleTek's
Customer Relations Consultant, Jan Mayer-Rodriguez is responsible
for developing and enhancing business relationships with PeopleTek's
customer base. Jan conducts feedback sessions for clients after
the completion of their training or coaching programs. The feedback
is then compiled and utilized to augment PeopleTek's offerings
and assist the individual or team with identifying further developmental
opportunities. Jan also provides assistance with infrastructure
growth and ensuring operational targets are tracked and met,
and is the editor-in-chief for PeopleTek's quarterly newsletter.
Prior to
working with PeopleTek, Jan had a 27 year career with American
Express with positions in both technologies organizations and
in the business units. In these positions diverse leadership
experience was provided in Customer Relations, Client Support,
Project Management, Software Promotion Management, Information
Quality Control, and Six Sigma. This multi faceted focus on
leadership included increasing the value of corporate data assets
via cost reductions and processing efficiencies (quantified
at $10+ million in saves), improving internal/external customer
and employee satisfaction levels, delivering superior products,
and building effective cross team behaviors.
Born and
raised in Michigan, Ms. Mayer-Rodriguez graduated from Eastern
Michigan University with Bachelor of Science degrees in Criminal
Justice and Sociology. On a more personal note, Jan is happily
married and has two wonderful daughters in high school.
