Passion Is Energy

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Passion is Energy. Feel the power that comes from focusing on what excites you. -Oprah Winfrey  We talk about passion a lot; what we enjoy doing, what we do well, what comes easy to us, what behaviors/actions we get most recognized for.  (For those that have attended the Leadership Journey®, we … [Read more...]

Transformation – A Process Not An Event

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Transformation is a process, not an event. Why? Because it happens over time, and it is ongoing. We always have the need to improve quality, enhance customer/client relationships, do more with less, cut costs, and continually develop skill sets. Think back three years - How have you changed? How … [Read more...]

5 Common Leadership Mistakes

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We all want to be strong leaders and be error free, but we all make mistakes.  Five common mistakes leaders make are: 1.   ABSENCE OF A CLEARLY DEFINED VISION Bill was a group leader and thought his team was aware of departmental goals, objectives, strategies and the overall vision. The truth was, … [Read more...]

5 Behaviors Of Successful Teams

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As we shared last week, to be a successful leader, there can be no lapses when it comes to trust and integrity. This also holds true for highly effective teams. Without trust as the foundation, team members will struggle to efficiently work together, with an inability to thrive and become the … [Read more...]

Trust and Integrity- Lapses Are Not An Option

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Integrity and trust.  It's no wonder that these 2 qualities appear on almost every successful leader's profile. Why?  To be a leader (successful or otherwise), you must have followers. You can't succeed without the trust and confidence of your team.  Your peers, subordinates and … [Read more...]

Voluntary 25% Pay Cut

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We frequently talk about inspiration, rewards and recognition, and valuing your staff, and Kentucky State University's interim President Raymond Burse takes it very seriously.  He learned, and deemed it unacceptable that KSU had some employees making less than $10.25 per hour, and some as little as … [Read more...]

Growth, Change, Stress

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Growth and change are continuous, and if we don't manage it wisely, stress gets thrown into the equation. What got you to where you are today will more than likely NOT take you to your desired next level of achievement. Why?  Things change. Strategies, technology, budgets, skill-sets, customers, … [Read more...]

Customer Care – Know, Engage, Thrive

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Almost all of us have customers; they could be internal or external to our company, they could be within the public or private sector, or they could be investors and shareholders. Regardless of who are customers are, we need to not only provide them with an excellent product or exceptional service, … [Read more...]

Self Talk

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We've all done it. That is, we've talked ourselves INTO doing things, and we've talked ourselves OUT OF doings things. All without necessarily thinking clearly about the impacts, or considering our true "wants". The way we talk to ourselves affects how we feel and what we do.  Our self talk can be … [Read more...]

GRAVITAS

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How often have you heard the word GRAVITAS? Does it apply to you? The dictionary defines gravitas as "seriousness of demeanor", but it goes beyond that. One way to think of it is in terms of your overall demeanor and how you are perceived; for many it can be as simple as whether or not a person … [Read more...]

Assessment: Actions and Beliefs

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How often do you think about the skills and abilities that make you an effective leader and team member? How often do you assess what you do well, and what could be improved upon or "refreshed"? Interacting with others effectively and efficiently is based on technique, experience, personal styles … [Read more...]

Independence and Courage

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We frequently talk about how effective leaders are also courageous leaders; who represents this better than the leaders who made Independence Day a reality? Independence Day in any country is generally viewed as an important day to be celebrated.  This is no different in the United States, where … [Read more...]