Trust and Integrity- Lapses Are Not An Option

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Integrity and trust.  It's no wonder that these 2 qualities appear on almost every successful leader's profile. Why?  To be a leader (successful or otherwise), you must have followers. You can't succeed without the trust and confidence of your team.  Your peers, subordinates and … [Read more...]

Voluntary 25% Pay Cut

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We frequently talk about inspiration, rewards and recognition, and valuing your staff, and Kentucky State University's interim President Raymond Burse takes it very seriously.  He learned, and deemed it unacceptable that KSU had some employees making less than $10.25 per hour, and some as little as … [Read more...]

Growth, Change, Stress

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Growth and change are continuous, and if we don't manage it wisely, stress gets thrown into the equation. What got you to where you are today will more than likely NOT take you to your desired next level of achievement. Why?  Things change. Strategies, technology, budgets, skill-sets, customers, … [Read more...]

Customer Care – Know, Engage, Thrive

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Almost all of us have customers; they could be internal or external to our company, they could be within the public or private sector, or they could be investors and shareholders. Regardless of who are customers are, we need to not only provide them with an excellent product or exceptional service, … [Read more...]

Self Talk

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We've all done it. That is, we've talked ourselves INTO doing things, and we've talked ourselves OUT OF doings things. All without necessarily thinking clearly about the impacts, or considering our true "wants". The way we talk to ourselves affects how we feel and what we do.  Our self talk can be … [Read more...]

GRAVITAS

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How often have you heard the word GRAVITAS? Does it apply to you? The dictionary defines gravitas as "seriousness of demeanor", but it goes beyond that. One way to think of it is in terms of your overall demeanor and how you are perceived; for many it can be as simple as whether or not a person … [Read more...]

Assessment: Actions and Beliefs

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How often do you think about the skills and abilities that make you an effective leader and team member? How often do you assess what you do well, and what could be improved upon or "refreshed"? Interacting with others effectively and efficiently is based on technique, experience, personal styles … [Read more...]

Independence and Courage

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We frequently talk about how effective leaders are also courageous leaders; who represents this better than the leaders who made Independence Day a reality? Independence Day in any country is generally viewed as an important day to be celebrated.  This is no different in the United States, where … [Read more...]

Calm, Cool, and Collect

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How do stressful situations impact you? If you're under fire at work, do others "feel" it and avoid interactions with you? Self control is important. The ability to manage our feelings instead of allowing our feelings to manage us is beneficial for everyone, especially so for leaders.   Having the … [Read more...]

Conflict – Address, Avoid or Leverage?

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    When you hear the word "conflict", do you view this as "trouble" or do you think in terms that it could be a simple disagreement or difference of opinion? Do you ever find it to be motivational? Consider a brain-storming session where everyone is heard and ideas freely bounce … [Read more...]

Wake Up To Live Your Dream!

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In order to live your dream, you have to WAKE UP! Most people are sleep-walking through life, never becoming aware of why they are here and what they are supposed to do. WAKE UP to your dream! Don't just accept life as it has been given to you. Jump out of your comfort zone. Act decisively … [Read more...]

Leaders Are Continual Learners

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 We're pretty sure you've heard the quip that learning never stops. What about that leadership requires ongoing development? Effective (and successful) leaders adopt the mindset of being continual learners which better positions them to manage, communicate and lead through change, address problems … [Read more...]